Privacy Policy
Privacy Policy
How we collect, use, and protect information on SAIGONNIGHTLIFE.VN.
SAIGONNIGHTLIFE.VN (“we,” “us,” “our”) is an AI-powered nightlife discovery and booking-assistance platform for Ho Chi Minh City. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using this website, you agree to the practices described here.
We collect a few categories of information, including details related to bookings, your interactions with our AI concierge, general usage data, and public business and artist information sourced from official sources:
Booking Requests: when you submit a booking request, we collect your name, phone number, email, and any notes so we can pass them to the relevant venue.
AI Concierge Conversations: messages you send to our AI chat assistant are processed to generate a response and may be temporarily logged to improve service quality.
Usage & Public Listing Data: we automatically collect standard technical data (browser type, device type, pages visited), and we display venue, event, and artist details sourced from public, official sources — see “Your Rights” below for how to request a correction or removal.
We use the information above for the following purposes:
Forward your booking request to the relevant venue and follow up on its status.
Operate, maintain, and improve our AI concierge and website.
Respond to inquiries sent through our contact channels.
Third-party services: booking submissions are delivered via email and a private spreadsheet for internal coordination only — we do not sell or rent your information. Some outbound links (for example, Shopee affiliate links) lead to third-party platforms with their own separate privacy practices.
International visitors & your rights: because many visitors are based outside Vietnam, we honor reasonable requests to access, correct, or delete personal information we hold, and the same applies to any venue or artist requesting a listing correction or removal — contact us using the details below.
We take reasonable technical and organizational measures to protect the information we hold, though no online service can guarantee absolute security. This site is intended for adults of legal drinking age in Vietnam and is not directed at children; we do not knowingly collect information from minors. We may update this Privacy Policy from time to time, reflected by a revised “last updated” reference on this page. For questions about this policy, or requests to access, correct, or delete information — including venue or artist listing corrections — please contact us at contact@saigonnightlife.vn.